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Post date: 11 Nov 2025
Job ref no.: 85283589061240
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行政文員(客戶服務)

Tung Wah Group of Hospitals
Job description
Company Overview

(REF: A3/ADCCS/TL/CWDHC/NET)

Location: Central and Western District

Roles & responsibilities:

  • Provide general clerical duties, including client registration, appointment booking, filing and related clerical work;
  • provide customer service including answering general enquiries over the counter and telephone;
  • assist in organizing various health promotion activities and self-help management programs and assist with the operation, service and administrative work; and
  • perform any other duties as assigned.

The ideal candidate should have/be:
(a) 5 passes in HKCEE including Chinese Language, English Language (Syllabus B) & Mathematics or equivalent plus at least 2 years of relevant experience; or
(b) completed F.5 plus at least 3 years of relevant experience;
good computer knowledge, proficient in both Chinese and English word-processing skills;
good spoken English and Chinese; and
preferably fluent in Putonghua.
(Please specify in the resume or application form the relevant academic results/qualifications and working experience you have attained in detail.)

Compensation & employment terms:
The successful candidate will be appointed on contract terms with a salary currently at $16,135 per month (Tung Wah Master Pay Scale Point 2).  The salary is subject to downward/upward adjustment or may be frozen as determined by Tung Wah and/or as appropriate with reference to the civil service pay review.  The fringe benefits include paid annual leave, medical services, a dental scheme and training sponsorships.

Application:
Please send your resume or a completed application form <F601> to the Head of Human Resources Division, Tung Wah Group of Hospitals at 4/F., Wong Fung Ling Memorial Building, 12 Po Yan Street, Hong Kong.  Application forms are obtainable in person or can be downloaded from http://www.tungwah.org.hk.  The reference code should be marked both in the letter and on the envelope.  For proper delivery of your mail items, please ensure your mail items bear sufficient postage with return address before posting.  Underpaid mail items will not be accepted by Tung Wah.  In accordance with the Tung Wah's personal data policy, personal data provided by the applicants will be used strictly for recruitment purpose only.

WE ARE AN EQUAL OPPORTUNITIES EMPLOYER

More Information
Job ref no.:
85283589061240
Salary:
$16,135  per Month
Working Location:
Hong Kong Island- Central and Western District
Education Level:
HKCEE
Year of Experience:
3 years or above
Job Function:
Administration / Secretary- Clerical / Admin / Operation
Management- Management
NGO / Social Services- Social Services,NGO
Industry:
Social Services / NGO
Employment Term:
Full time,Permanent
Career Level:
Entry
Tung Wah Group of Hospitals

東華三院一直與時並進,配合社會的轉變和市民的需求不斷改善及擴展各項服務,現時東華三院已發展成為全港最具規模的慈善機構,所需的龐大經費除大部分由政府資助及小部分自服務使用者收取外,其餘不敷之數及擴展服務的建設費均需向市民大眾募捐,因此舉辦籌募活動成為不可或缺的一部分。展望未來,東華三院將繼續致力為市民提供多元化和優質的服務

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