THE MOST IMPORTANT INGREDIENT IN THE CHEESECAKE FACTORY' S RECIPE
At the heart of The Cheesecake Factory culture is a tradition of excellence that the Overton family instilled in the company. Their values with respect to quality, passion, integrity, people, service, leadership and performance formed the cornerstone of The Cheesecake Factory's culture and continue to define the character of the company today.
There are three key elements that are critical to the success of The Cheesecake Factory – innovation, service and hospitality, and operational excellence – each of which is dependent upon the strong performance of its people.