Food & Beverage Operations Manager

Locavore Food Company Limited

Job description

Company Overview

Job Highlights

Fully responsible for the daily operations of F&B services, including dine-in and takeaway, sales performance, service quality, and revenue monitoring.
Lead new store planning and opening processes, including renovation oversight, system setup, staffing, and launch planning.
Manage and lead the operations team, overseeing frontline and back-end staff, coordinating tasks, and monitoring performance.
Design and update menu content to ensure product quality, consistency, and appeal.
Control food inventory and costs, monitor stock levels, manage procurement plans, reduce waste, and implement cost control.
Enforce food hygiene and safety standards to comply with food safety regulations and cleanliness protocols.
Maintain customer relationships and satisfaction, handle feedback and complaints to ensure excellent customer experience.
Manage operational budgets and expenditures, analyze financial performance, and implement cost-control strategies.
Oversee staff recruitment, training, and daily management, including scheduling, performance tracking, and implementing reward and discipline measures.
Plan and support promotional campaigns and special operations to boost sales.
Continuously improve operations processes by proposing and implementing enhancements to increase efficiency and service quality.